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Order bump, upsell and downsell: when to use each offer

How to position offers before and after purchase to increase average order value.

Article

5

min read

2026

AtomicPay

How to position offers before and after purchase to increase average order value.

01

Order bump before payment

An order bump works best as a simple, affordable complement directly related to the main offer. It should be easy to understand and accept with one click.

02

Upsell after approval

An upsell appears after the buyer has completed the first purchase. It is the right moment to present a larger, more complete or more advanced solution.

03

Downsell as a second chance

A downsell can recover buyers who rejected the upsell by presenting a more accessible or more specific alternative.